Listening As A Good Website - 1039 Words

One of the most important skills to have, listening by definition is â€Å"to give attention with the ear; attend closely for the purpose of hearing; give ear.† taken from Dictionary.com. Without the proper development of this skill, it is easy to overlook many situations that could be resolved quickly by listening. In my profession we work with subscribers who are having issues with internet, phone, and TV service. Often the customer will provide an excess amount of information that is usually not relevant to the situation I find that my employees with tune the customer out and not give them their full attention. By not fully listening they will miss key pieces of information that could help them resolve the customer’s†¦show more content†¦With any type of work, it is important for your employees to follow you and your actions. Showing your assertiveness can help with that. Balancing your assertiveness can be a challenge. At times it can be very difficult to know when it is too much. The following website can help determine and develop all of that. https://www.mindtools.com/pages/article/Assertiveness.htm Negotiation Negotiation is â€Å"mutual discussion and arrangement of the terms of transaction or agreement.†. With some situations having the ability to negotiate is very important. Both parties looking to come up ahead, a middle ground must be found. When negotiating in the business world, it can range in situation from employee to employer or to employee to customer. In the employee to customer stand point, in the paid service industry, such as subscription services to internet, a customer will complain about poor service and request credit from the provider. The employees job is to make the customer happy but at the same time save the company money, that is where the point of negotiation comes into play. At many times the customer will have a set number that is well beyond a reasonable amount, in those situations the employee must negotiate with the customer to a reasonable amount that will benefit both parties. A good site to look into

The Cask Of Amontillado By Edgar Allan Poe - 707 Words

In the short story of The Cask of Amontillado, Edgar Allan Poe writes in first person point of view from the perspective of Montresor who seeks revenge against Fortunato. Montresor began to develop the perfect plan for revenge. During the carnival season, Montresor meets with Fortunato and decides to implement his plan carefully through irony. Poe s story describes the murderer s mind which has lived as a memory of Fortunato s death for fifty years. Poe uses different types of irony and symbolism in the conversations between Montresor and Fortunato which are discussed in the following paragraphs. First, Poe uses dramatic irony in the story. For example, Montresor expresses concern about Fortunato s and says, Come, I said, with decision, we will go back; your health is precious. You are rich, respected, admired, and beloved; you are happy as once I was. You are a man to be missed. For me it is no matter. We will go back; you will be ill, and I cannot be responsible (Poe). Both the reader and Montresor know of his plan of murder that awaits Fortunato when he descends into the catacombs in search for the wine. But Fortunato does not realize that Montresor is capable of doing what he has planned. Montresor pretends to be worried about Fortunato s health when he says they should go back. Ironically, Montresor couldn’t care less about Fortunato s health. He is worried about his own advantage of manipulation by leading him into the catacombs to carry out his plan.Show MoreRelatedThe Cask of Amontillado by Edgar Allan Poe888 Words   |  4 PagesThe Cask of Amontillado by Edg ar Allan Poe In ?The Cask of Amontillado?, Edgar Allan Poe takes us on a trip into the mind of a mad man. Poe uses certain elements to convey an emotional impact. He utilizes irony, descriptive detail of setting, and dark character traits to create the search of sinful deceit. Poe also uses first person, where the narrator is the protagonist who is deeply involved. The purpose is to get the reader to no longer be the observer. He wants them to see with MontressorRead MoreThe Cask of Amontillado by Edgar Allan Poe836 Words   |  3 Pagesqualities in the story. In the story many things are used as symbols such as the actual cask of amontillado, the trowel, the jester costume and the setting in which there is two in the story. Another literary technique used significantly in the story is irony. Irony is the expression of ones meaning by using language that normally signifies the opposite. In the short story â€Å"The Cask of Amontillado,† Montresor a very troubled man who plans to seek revenge on another man named FortunatoRead MoreEdgar Allan Poe And The Cask Of Amontillado1384 Words   |  6 PagesWhat makes Edgar Allan Poe work unique? Other than being a strange individual, Poe has become a remarkable literature writer. The Raven, Annabel Lee, and The Cask of Amontillado are just a few of Poe’s work that staples the theme of gothic literature. This essay will allow you to see the gothic elements Edgar Allan Poe uses through his most common poems. Gothic literature has many elements which play into its definition. The actual definition is a style of writing that is characterized by elementsRead MoreThe Cask Of Amontillado By Edgar Allan Poe906 Words   |  4 Pages â€Å"The Cask of Amontillado† â€Å"The Cask of Amontillado† was written in 1846, by Edgar Allan Poe. Born in 1809, Poe never knew any of his parents. At the age of three, his mother died of tuberculosis, and his father deserted the family before he was born. Taking care of him was his foster parents in Richmond, Virginia. They loved Poe, but were not supportive of his decisions and kept Poe poor. Having debt and not being able to provide food and clothes for himself caused Poe to quit school. Later, heRead MoreThe Cask Of Amontillado By Edgar Allan Poe920 Words   |  4 Pageswhen that trust no longer exists? In â€Å"The Cask of Amontillado† written by Edgar Allan Poe, Fortunato is about to find the answer to this question. On the surface, Montresor seems friendly with Fortunato, but deep down he feels nothing but hate for him. Could this hatred have an irrationality that only Montresor understands? In different ways, both of these men are proud and affluent, yet both have downfalls that will l ead to a tragic ending. Edgar Allan Poe’s use of language contributes to the understandingRead MoreThe Cask Of Amontillado By Edgar Allan Poe1555 Words   |  7 PagesIn his writing, Edgar Allan Poe has multiple uses of direct and indirect characterization. In The Cask of Amontillado, Montresor had rules such as â€Å"I must not only punish but punish with impunity. A wrong is unredressed when retribution overtakes its redresser. It is equally unredressed when the avenger fails to make himself felt as such to him who has done the wrong† (Poe, 2). Poe used indirect characterization to show the reader that Montresor is an unreliable narrator because he justified hisRead MoreThe Cask Of Amontillado By Edgar Allan Poe1303 Words   |  6 PagesIn Edgar Allan Poe’s â€Å"The Cask of Amontillado,† the narrator recalls an extremely significant time in his life, and takes the reader along with him. Throughout the story, one experiences a perfectly planned murder which took place over fifty years ago, and still no one has discovered what truly happened to poor Fortunato as he was chained to a wall in a room that was then closed off, and torched to death due to all the nitre in the walls. As the story goes on, the reader can see some of Poe’s unfortunateRead MoreThe Cask Of Amontillado By Edgar Allan Poe1076 Words   |  5 PagesThe short story, The Cask of Amontillado, written by Edgar Allan Poe is a story of terror and betrayal. Like many of Poe’s literary works, the story has a dark undertone with a theme of terror and depression. More than half a century ago, Marshall McLuhan argued that though Poe was fascinated by evil, the evil that he had in mind was not that of Calvinism, but that of the split man and the split civilization. In general, McLuhan was right, but in this instance Calvinism, and its God, provided a darkRead MoreThe Cask Of Amontillado By Edgar Allan Poe985 Words   |  4 PagesEdgar Allen Poe is a well kn own author of short stories and poetry from the 19th century. He is known especially for his stories of horror and suspense. The Cask of Amontillado is one of his more famous pieces. The story follows the narrator, Montresor, as he exacts revenge on Fortunato. Montressor draws Fortunato into the wine cellar where eventually he chains Fortunato to the wall and encloses him inside it. Throughout the story the narrator continually proves that he is not the most reliable sourceRead MoreThe Cask Of Amontillado By Edgar Allan Poe926 Words   |  4 PagesThe Cask of Amontillado, by Edgar Allan Poe, is a deliciously ironic story about guilty conscience. The central character, Montresor, has been insulted by his rival, Fortunato, and vows revenge. He plans to entomb Fortunato in the catacombs below his house, and he establishes a set of guidelines for a successful revenge. As the plan progresses, however, Montresor loses his determination. Though Montresor does entomb Fortunato, he cannot s avor the revenge because a guilty conscience consumes him

Sexuality at Different Life Stages Free Essays

Sexuality at Different Life Stages Sexuality at Different Life Stages Through the different stages of our lives we experience sexuality in one way or another. In the stage of infancy we experience sexuality by the suckling our fingers to vaginal lubrication or erections. As we grow into older children we experience sexuality in the form of kissing and games such as doctor, or I will show you mine if you show me yours. We will write a custom essay sample on Sexuality at Different Life Stages or any similar topic only for you Order Now In the case of Ana she is in the stage of adolescence. This is the stage when our body starts going through puberty and our sexual hormones are raging. This is also the time when we want the adults to be the most informative and answer questions that we may have without judgment. Ana is at the point in her life where she is at a fork in the road and is unsure of what she wants to do, and is feeling like she is being torn because of comments she is hearing from her mom. As much as her mom thinks that she is trying to keep her daughter. The next stage in life is adulthood. During adulthood there can be many different ways that one will experience sexuality. In the case of Tom and Susan they are both retired and although Susan is newly retired and has found interest in sex again Tom is not showing any interest. This could be a simple issue that could be taken care of with talking or even with medication. Then you can have the issue like in the case of Bill and being paralyzed which one may need to be informed of the possibilities into how he can be intimate with his partner. It is stated in Ana’s case that she is in the adolescent stage of her life and in love with her boyfriend who she has been dating for three years now. Her boyfriend is three years older and has putting pressure on her to have sex, and her mom is telling her that Ana’s boyfriend is going to take advantage of her because she is young. Ana needs to understand that what was right for her mother, or for her boyfriend may not be right for her. Ana needs to get away from the people that are in her ears and she needs to listen to what is in her heart. I do not believe in telling you Ana that I condone sex among adolescence, because I do not. Although I feel that the more informed you are about not only the possibilities that could happen from having sex, such as teen pregnancy and STD’s, the more you as an individual will be able to make an informed decision. When deciding to have sex with someone you need to stop and think about the reason you are having sex with this person. Is it because you want to or is it because you are feeling pressure from that person to have sex? You need to know what you morally believe in and be able to stand up for what you believe in. As far as your mother you need to let her know and to put her mind at ease that when you are ready to have sex with someone that you will make sure that you are having sex for all the right reasons and that you will be responsible about the decision you make. Keeping the line of communication open between you and your parents will help in being able to be informed about sex and the emotions that go along with it. A man can have sex with someone and not have it mean anything, but unfortunately for girls it is not the same. When a woman has sex with someone it is because she has strong feelings for that person and want to be together with that person and because she loves that person, and unfortunately that is not always the case for the person you decide to have a sexual relationship with. Tom and Susan you have both entered a stage in your life where you are at different stages sexually. Susan you are feeling sexual desire again in your stage of life whereas Tom may be at the stage where he is unsure that he may be able to perform. We all as individuals go through this in this stage of life because life takes a toll on us from our appearance being changed and looking older to maybe sexually things not working the way we want them to and this can play a big role in how we feel about ourselves mentally. As far as the way you look, all that matters is what your partner thinks of you and Tom thinks that your are more beautiful than the day he married you. As for you Tom being nervous about the possibility of things not working when you want them to can create a lot of unnecessary stress that could add to the problem of things not working. We can try one of two things, you can go home leave all your worries in my office and just enjoy each other and remind each other what you guys mean to one another, or we can look into prescribing something that will help you when you find yourselves wanting to be in that intimate moment. In the case of Bill he is at a point in his life that most adults if they are lucky will never have to go through and that is being able to be intimate with someone when you are paralyzed from the waist down. With a situation like this you as the individual going through the problem needs to know and understand the extent of your injury. Knowing the extent of the injury would be able to let you know if you were able to achieve an erection or not. With everything that goes on between couples normally this is one more thing that can and will cause stress. There are many ways that you and your mate can find pleasure from each other you just need to be willing to think outside of the box. We as individuals go through so much as we grow and mature, that we often complicate the simple things in life instead of taking things in stride. In the cases that we went through we discussed many different ideas that can either be complicating a relationship, or making it better. How to cite Sexuality at Different Life Stages, Essays